While performance elements tell employees what they have to do, the standards tell them how well they have to do it. The first article in this series defined and reviewed the characteristics of critical, non-critical, and additional performance elements. This article reviews the principles of writing good standards that can be used effectively to appraise employee performance of those elements.
The standards experts at NBI explain how building owners and developers can get ready for ambitious clean-energy ordinances happening in cities and states throughout the U.S.